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United Technologies Corporation Implementation Technical Coordinator in Crawley, United Kingdom

Job ID: 15969

City: Crawley

State: England

Country: United Kingdom

Category: Information Technology, Corporate Careers

Job Type:


Requisition ID: 15969

Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?

Then Collins Aerospace is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.

We are currently searching for a Implementation Technical Coordinator to join our team in Crawley, West Sussex. At Collins Aerospace, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Collins Aerospace training, networking and mentoring.

Interested yet? Apply now and embark on your next worthwhile adventure!

Job Summary

The Implementation Technical Coordinator will be responsible for administering daily activities including setup, removal and changes to aircraft related configurations using the tools built by ARINCDirect. This individual will work directly with new and existing customers, third party service providers, and ARINCDirect sales and technical team members.

Job Responsibilities

  • Validating all of the data received on the electronic service order form

  • Coordinating with the customer to complete any missing content or invalid content

  • Transferring the content of the eSOF into the Customer Account, or making the appropriate changes

  • Coordinating with the Technical team on changes to aircraft configurations

  • Following detailed checklists provided for the majortity of the operational work

Basic Qualifications


  • Working experience as a Flight Coordinator, a Flight Dispatcher, or similar aviation operations.

  • Experience working in a customer support role, with ability to understand and assist with needs of both internal and external customers.

  • Technical operating experience in a professional environment, including standard office software and software-based applications.

Key skills for success:

  • Ability to work in a team environment

  • Organisational skills and attention to detail

  • Strong oral and written communication skills

  • Ability to work well in dynamic environment and to anticipate and mitigate problems

Desired Qualifications:

  • Bachelor’s Degree in Aviation, Aeronautics, or related technical field

  • Vast experience in the Aviation industry, preferably in the corporate / business aviation market

  • Experience as an aircraft dispatcher, aircraft completions, or service center employee

  • Knowledge of the general aviation field and understanding of aircraft flight planning, aircraft performance are desired qualifications for this position

  • Bilingual preferred

Collins Aerospace is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, or any other protected status.


Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.