Trinity Health Manager, Ambulatory Care Coordination in Conshohocken, Pennsylvania

*General Responsibilities *

Manages daily operations and provides oversight for RN ACO Care Coordinators, Ambulatory Population Health RNs , Community Health Workers and Social Workers to ensure safe, effective transitions of care. Coordinates daily department operations and supports ongoing problem resolution. Establishes tools, processes and systems to optimize department effectiveness. Serves as Liaison with Payers/ACO/MPN. Monitors the post acute partnership program. Project Management responsibility for Care Coordination projects. Develops and maintains Ambulatory Quality Improvement program. Oversees new RN/SW Orientation.

This position is based out of Conshohocken, PA.

Basic Qualifications

Education and Training: RN with MSN or other healthcare related graduate degree required or in progress, or MSW. Demonstrated quality, pay-for-performance, performance improvement, and/or care coordination experience required.

Certification and Licensure: RN or MSW


  • Demonstrates customer focused interpersonal skills to interact in an effective manner with practitioners, the interdisciplinary health care team, community agencies, patients, and families with diverse opinions, values and religious and cultural ideals.

  • Demonstrated ability to work autonomously and be directly accountable for practice.

  • Demonstrated ability to influence and negotiate individual and group decision-making.

  • Demonstrated ability to function effectively in a fluid, dynamic, and rapidly changing environment.

  • Demonstrates leadership qualities including time management, verbal and written communication skills, listening skills, problem solving and decision-making, priority setting, work delegation and work organization. :

  • .Knowledge of the basic concepts and principles of managed care

  • Critical thinking skills and ability to analyze complex data sets required.

  • General computer knowledge and capability to use computers and EHR required.

  • Working environment requires an ability to meet deadlines with frequent interruptions, ability to work under pressure and manage changing priorities.

  • Some travel required, including onsite review at hospitals, ancillary facilities or physician’s offices. Additional time commitment may be required to complete work responsibilities.

  • Must be able to set and organize own work priorities, and adapt to them as they change frequently

  • The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Experience One to two (1-2) years of management/supervisory experience. Three (3) years of experience in clinical nursing, case management, and management Medicare patient required.


Job Number: 00119174

Location: Conshohocken, PA

Organization Name: Mercy Health System of Southeastern Pennsylvania

Facility: MSEPA - Mercy Health System of SEPA

Employment Type: Full time

Hours: 40