Every day, the people of TSYSr and Netspendr improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - we may have the right place for you.Summary of This RoleThe File Transfer Analyst is responsible for monitoring, tracking and maintaining file transfer servers and related applications utilized by the team. This includes task scheduling and cleanup procedures. Works with customers, vendors and other personnel to insure data travels through channels and processes efficiently. The File Transfer Analyst must have proven analysis, reporting, and troubleshooting skills. The File Transfer Analyst will function as a team leader.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * Other duties may be assigned.* Able to perform all duties of Operations Analyst 1, 2 & Senior.* Analyze, review and create processes to improve and enhance services and products.* Knowledge of file transmission protocols: NDM, SFTP, SSH, and HTTPS.* Advanced knowledge of IBM suite of Managed File Transfer products including Sterling Integrator, Sterling Secure Proxy, Sterling File Gateway, Sterling External Authentication Server and Connect:Direct(NDM).* Possess knowledge of data encryption, SSL/TLS, shell scripting and batch file programs to create successful file transfer processes.* Operations experience with BMC Control-M scheduling system.* Create procedural documentation utilized by team.* Monitor and maintain daily workflow by guiding and assisting others as necessary.* Investigate and resolve processing, software, and hardware issues or questions presented to the area.* Assist with audit and business continuity requests.* Instruct and train new and existing team members.* Communicate skill/work efficiencies of associates to manager on a regular basis.* Respond to all emails and phone calls in a timely and courteous manner.* Organize and archive all project and team related e-mails for future reference.* Participate in a weekly on call rotation to provide system and file transmission support.* Monitor systems and email requests for support and issues that must be resolved during on call shift.What Are We Looking For in This Role?Minimum Qualifications* Bachelor's Degree* Relevant Experience or Degree in: Information Technology or Business related study; relevant experience in lieu of education* Typically Minimum 6 Years Relevant Exp* Information Technology Field and/ or Bankcard IndustryPreferred Qualifications* Bachelor's Degree* IT or Business related study* Typically Minimum 8+ Years Relevant Exp* Operations experience with CA, BMC or IBM suite of products*****8-5 Normal shift + On call*****Not Ready to Apply? Join Our Talent Community!!US Applicants:TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Frida y at +1.706.644.8747 or +1.877.644.8747 or email at of US Applicants:TSYS is committed to diversity