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IHG General Manager in Colombo, Sri Lanka

General Manager

Job Number R161706

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Sri Lanka - - Colombo

Description

About us

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Your day to day

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. We pride ourselves on letting your personality and passions shine, recognising the individual contribution you make and supporting your ambition to learn and create your own career path.

Key responsibilities of the role include:Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/assign work. Comply with and advise staff of formal policies and procedures, identify options and resolve issues. Initiate salary, disciplinary, or other staff-related actions in accordance with company rules and policies. Alert regional management or corporate office of serious issues.

Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals.

Establish performance goals for employees and provide regular feedback. Develop a succession plan to ensure adequate future bench strength. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.

Ensure a safe and secure environment for guests, employees, and hotel assets. Achieve established Workers Compensation and safety compliance goals. Comply with all standards and inspection requirements.

What we need from you

Bachelor's degree in Hotel Administration, Business Administration or equivalent preferred.

Must have a 5-year (minimum) experience as a General Manager of a Luxury Hotel with multiple outlets and complex operations. Must possess strong owner relationship skills.

Must speak fluent English.

Understanding of Local language preferred.

What we offer

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. We pride ourselves on letting your personality and passions shine, recognising the individual contribution you make and supporting your ambition to learn and create your own career path.

At IHG, you enjoy a competitive financial and benefits package which include healthcare support and global hotel room discounts. Your achievements will be recognised and your loyalty rewarded but most of all, we’ll give you room to grow!

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