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Anthem Sales Account Rep III - Central National Accounts - PS21538 in Cleveland, Ohio

Sales Account Rep III - Central National Accounts - PS21538

Location: Ohio, United States

Requisition #: PS21538

Post Date: 3 days ago

Your Talent. Our Vision . At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Sales Account Rep III - Central National Accounts - PS21538

This position supports the Central Region National Accounts so the selected candidate will work from an Anthem office in one of the following states: IN, IL, KY, WI, MO, or OH

Responsible for supporting the Account Executive or Account Executive Sr. in the large local group or national accounts market. May also support new sales team. Typical group size is 5,000 eligible or enrolled subscribers.

Primary duties may include, but are not limited to:

• Advise National Account clients on developing and designing specific benefit plans that will best suit the client's needs.

• Provides support to the Account Executive in the retention and servicing of National Accounts clients. May also support the new sales team.

• Day to day contact with client, acting as a liaison and client advocate within the various Anthem areas of responsibility.

• Responds to client or consultant inquiries in a timely and effective manner.

• Conducts open enrollment meetings with clients to promote and educate members about our products and services.

• Manages projects independently (i.e., migration, implementation) with little supervision or oversight required by the Account Executive.

• Directs and coordinates benefit design issues and modifications with Operations, Membership, and Implementation staff in support of client needs for new sales and renewals.

• Develops strategic relationships with existing/new clients, consultants as well as internal partners.

• Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or consultants.

• Demonstrates superior communication skills

o Consistently produces clear, concise and professional emails/written documents

o Listens carefully, delivers articulate responses, and follows up to ensure understanding by both internal and external parties.

o Demonstrates clarity and diplomacy in challenging and highly complex communication situations

• Analyzes client needs and develops, designs and recommends or implements product improvements or additions to increase sales.

• Contributes to negotiations with the client and Underwriting. May act on behalf of the Account Executive to respond to client proposals and decision-makers during the negotiation and selection process.

• Assist in selling, promoting, and influencing clients to add additional products or services.

• Responsible for projects outside the department on matters of significance, with the authority to represent the department.

• A detail-orientated individual with strong analytic, organization and time management skills.

• Ability to work effectively in a fast-paced, evolving team environment.

• BA/BS and 3 years of related account mgmt. experience in National or Local/Large Employer Group (5000+) Medical insurance and benefits; or a combination of education and experience, which would provide an equivalent background.

• Proven experience in communicating with leadership and mentoring colleagues

• Proven leadership ability internally/externally

• Proven product expansion with existing clients

• Proven experience in strategy development

• Sales license required within 6 months

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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