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IDEXX DISTRIBUTION, INC. Laboratory Manager in Cleveland, Ohio

Job id :IDEXUSJ012124ENUSIDEXX is recruiting for a Lab Manager for our Cleveland, OH reference lab. The ideal candidate will have 3-5+ years' management responsibility in a laboratory, logistics or operations environment.This is an exciting opportunity to leverage your leadership abilities to coordinate day to day lab operations, including: planning, people management, and delivering results. You will be joining an innovative and fast-paced work environment with a strong focus on employee culture and development; we are a growing 8,000+ person global company, and we are the leader in our field.We are looking for a Manager with proven Change Management and People Leadership skills, experience, and success. The ideal candidate will demonstrate an ability to manage and deliver key operating metrics to include: Quality, Results Delivery, Financials and Safety.This is a day shift position, with some variation based on business needs. Apply today to hear more about this opportunity, and how our purpose and people make a difference in the lives of pets and people around the world.PRIMARY DUTIES AND RESPONSIBILITIES:Manages activities in a business unit/group/area/function/program.Manages staff and/or supervisors, assigning work, monitoring activities and evaluating performance. Manages escalated/critical issues. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Supports the development of unit/group/area/function/program budget, policies and procedures. May coordinate work of outside vendors and contractors.Leads work activities of the business unit/group/area/function/program, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.Identifies and implements strategies and efficiencies to enhance customer experience and align with business operations.Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal and/or external customer feedback and leads/participates in teams related to new or ongoing project work and other areas as needed.Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively acts to address issues. Strives for continuous improvement.Prepares reports and other information summarizing work activities and reports results to peer groups as well as senior management. Prepares various analyses as needed to highlight issues and resolve questions.EDUCATION:Bachelors degree or equivalent combination of education and experience required.REQUIRED SKILLS AND ABILITIES:Management skills and ability.Ability to organize, prioritize and direct work activities.Experience with the operations of the area managed.General business knowledge required, including specific knowledge of businesses supported.Excellent customer service and business relationship-building skills required.Reasoning, problem solving and analytical skills to resolve issues.Project management skills and abilities.Communication skills, both verbal and written.Personal computer skills, including Microsoft Office.EOE/Minority/Female/Disabled/VeteranFor more details go to URL