Location: 1301 Avenue of the Americas - New York, New York 10019 JOB BRIEF As part of Embedded Banking - Integrated Payment Solutions (IPS), this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored Independent Sales Organizations (ISO's) and Payment Facilitators (PF's) including on-going shadow monitoring and shadow risk reporting. The individual will be part of the Commercial Bank 1st line of defense risk team that supports the ISO's and PF's in the merchant acquiring space, including the KMS portfolio, to ensure appropriate oversight and monitoring from a risk and underwriting activities are taking place per pre-determined alerts/ thresholds in place. The Embedded Banking business unit is reshaping how payments products are delivered to our clients. Our goal is to be the market leader at the intersection of technology and banking. To achieve this vision, we seek a Sponsorship and Risk Oversight Manager for ISO Solutions in the 1st Line of Defense Risk team to provide the day-to-day risk monitoring and reporting, supporting the Independent Sales Organizations for our merchant acquiring business. Reporting directly to the Senior IPS Risk Manager, you will join a group of dedicated professionals focused on creating the best client experiences, product offerings, and streamlined delivery of products, services, and features. You are an individual contributor with a deep knowledge of the ISO merchant acquiring model and associated products and services. You will participate in strategy, development, and go-to-market meetings for our merchant acquiring partnership models, and how they fit inside our larger embedded banking and treasury management operations. ESSENTIAL JOB FUNCTIONS Key Deliverables: Monitor and ensure there is strict adherence to Card Brand rules as well as specific transactional threshold limits to ensure proper oversight Ensure alerts and breaches are handled with the appropriate stakeholders for investigations and dispositioning (e.g. EFS - Enterprise Fraud Services) Collaborate with Business Development and Product Management to identify emerging opportunities or areas requiring clarification of risk requirements Determine lessons learned from monitoring a variety of ISO's/ PF's to continue to enhance and streamline the thresholds and reporting Accountable to assist the line of business and serves as a subject matter expert by advising and guiding operational risk initiatives, developing, and monitoring KRIs/KPIs, working with the business line to proactively self-identify operational risks and issues Supports the Embedded Banking business unit on activities to identify, measure, monitor, manage and report operational related risks (fraud, info sec/cyber, model, third party, and O&T risk) Strong process orientation and problem-solving skills with an emphasis on risk management Support risk identification, measurement and mitigation for new product approval leveraging best practices On a day-to-day basis, collaborate and partner with various risk partners and stakeholders within KeyBank, including the 1st LOD Business Risk and Controls group, Enterprise Fraud Services, InfoSec, AML Ops, Third Party Management, 2nd LOD, and 3rd LOD Risk Review Group (RRG), as well as Enterprise Risk Management to effectively manage risk REQUIRED QUALIFICATIONS 5 - 7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship for an ISO or payment facilitator 5 - 7 years of Operational risk management and payments experience Experience with card brand bank sponsorship requirements Understanding of Visa, Mastercard, American Express and Discover rules and regulations Demonstrated ability to build and manage new policies, procedures, and teams Experience working directly with sponsor banks in the merchant acquiring business Expertise i