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JPMorgan Chase Commercial Banking - Wholesale Lending Services -Collateral Release Manager- Chicago, IL in Chicago, Illinois

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average,

JPMorgan Chase & Co. services millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co. is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which includes choices such as fully paid paternal leave time, health care insurance and retirement benefits.

Within JPM’s Wholesale Lending Services (WLS) group, theCollateral Release team is responsible for releasing all types of collateralliens securing commercial loans, such as liens on commercial property, businessassets, vehicle titles, and holds on deposit accounts. Ensuring the proper level of approval isobtained and creating the applicable release document is an integral part ofthe process performed by the Team.


  • People Management & Leadership – manage a team, conductweekly staff meetings; facilitate weekly production calls when requested; evaluatestaff’s abilities and development needs, creating customized learning/trainingplans based on individual need; administer HR policies fairly andconsistently

  • Partnership – Work closely with Center of Excellence(COE) managers, functional managers in other geographic locations toensure consistency in processes and procedures; coordinate and alignefforts globally

  • Production – monitor and manage work queues andproduction capacity, maintain service levels, meet client satisfactionsurvey targets, achieve headcount and expense targets; continually lookfor opportunities to improve efficiency and create capacity within theteam while maintaining controls

  • Risk and Controls – ensure staff is consistentlyfollowing procedures, timely completing required compliance-relatedtraining and meeting quality (QIP) standards

  • Client/Customer Focus – develop relationships withmarket and mid-office business partners, manage their requests and issuestimely and professionally, participate on market partner calls; workcollaboratively with other supervisors and managers in WLS and acrosslines of business

  • Projects – actively participate in projects within andacross WLS centers, manage scrub reports as assigned, and lead or assistin departmental/team projects

  • Continuous Improvement – foster an environment ofproblem solving, process simplification and root cause analysis, utilizingprocess improvement tools and best practices


  • Undergraduate degree is preferred, but direct job andindustry experience will be considered

  • Minimum 3-5 years’ experience serving in a managerial rolewithin the Financial Services industry

  • Knowledge of legal and collateral loan documentation,compliance, related loan applications or other related experiencepreferred

  • Strong client focus and ability to partner with variousinternal and external groups

  • Detail oriented with a strong emphasis on quality

  • Ability to report results in a clear, concise manner atthe appropriate level

  • Excellent verbal and written communication skills

  • Must enjoy working with people and have the ability tomotivate and lead a team in a dynamic, fast-paced environment

  • Strong PC skills in Windows-based andMicrosoft suite applications

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.