AT&T Client Solutions Executive 3 Retention & Development in Chicago, Illinois
As a direct sales position, the Client
Solutions Executive 3 Ret & Dev generates existing and/or new sales to
customers for delivery of AT&T products/services/systems and solutions to solve
customer’s strategic business priorities.
Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for AT&T products/services/systems/solutions for assigned federal government accounts or territories.
With the aid of support resources, identifies sales opportunity solutions.
Builds/maintains network of colleagues/customers to share information, obtaining prospects.
May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
Supports product presentations/services/migrations benefiting customer needs.
Demonstrates broad and strong working knowledge of entire product/service line.
Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions.
Develops responses to Request for Proposals.
Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
Owns account relationship; responsible for meeting revenue objectives.
Demonstrates sustained record of sales achievement.
Effectively influences customers, diffusing potential problems.
Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.
Supports the sales team through coaching or mentoring.
Assists less experienced peers. Lead when presenting products / services to existing or prospective customers.
Duties directly related to making sales
Meeting with customers and engaging in sales
activities at customer site; communicating with customers via phone,
teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling
to/from the customer premise for sales activities; providing subject matter
expertise on technical sales issues; advising customers on suitability of
products based on technical needs; preparing proposals/presentations/bids,
including developing pricing/strategic plans and proposed solutions/sales;
researching/developing solutions with AT&T external partners, including
design/engineering; researching customer business/industry to identify new sales
Bachelor’s degree is not required, but a
Bachelor’s degree in a related field is preferred.
8-12 years direct work