AT&T Client Solutions Executive 3 Retention & Development in Chicago, Illinois

As a direct sales position, the Client

Solutions Executive 3 Ret & Dev generates existing and/or new sales to

customers for delivery of AT&T products/services/systems and solutions to solve

customer’s strategic business priorities.

Key Roles/Responsibilities:

  • Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for AT&T products/services/systems/solutions for assigned federal government accounts or territories.

  • With the aid of support resources, identifies sales opportunity solutions.

  • Builds/maintains network of colleagues/customers to share information, obtaining prospects.

  • May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).

  • Supports product presentations/services/migrations benefiting customer needs.

  • Demonstrates broad and strong working knowledge of entire product/service line.

  • Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions.

  • Develops responses to Request for Proposals.

  • Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

  • Owns account relationship; responsible for meeting revenue objectives.

  • Demonstrates sustained record of sales achievement.

  • Effectively influences customers, diffusing potential problems.

  • Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.

  • Supports the sales team through coaching or mentoring.

  • Assists less experienced peers. Lead when presenting products / services to existing or prospective customers.

Duties directly related to making sales

include:

Meeting with customers and engaging in sales

activities at customer site; communicating with customers via phone,

teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling

to/from the customer premise for sales activities; providing subject matter

expertise on technical sales issues; advising customers on suitability of

products based on technical needs; preparing proposals/presentations/bids,

including developing pricing/strategic plans and proposed solutions/sales;

researching/developing solutions with AT&T external partners, including

design/engineering; researching customer business/industry to identify new sales

opportunities.

Education:

Bachelor’s degree is not required, but a

Bachelor’s degree in a related field is preferred.

Experience:

8-12 years direct work

experience.

Supervisory: No.