Apex Systems, Inc. Change Control Manager (Retail) in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6422869 Apex Systems is looking for a Change Control Manager in the Greater Chicago, IL area.nCORE JOB DUTIESnExciting project to build SOPs and training infrastructure.nResponsible for accuracy and completeness of company’s retail/dispensary standard operating procedures (SOPs) and training materials on a national basis. Update and/or create new company policies, Standard Operating Procedures (SOPs), work instructions, job aids, system user manuals, etc. that will have a lasting impact on company’s future success and growthnWill be required to observe/learn operational processes and use of IT systems and work with subject matter experts to document steps, take pictures, and write new SOPs and training materialsnLead meetings with document owners to resolve operational process and document discrepancies or update existing SOP content due to operational changes or regulatory updates. Ensure that documents accurately reflect correct and current processes and requirements and that retail employees are utilizing them.nWork with retail operations personnel to assess new or updates to state regulatory compliance requirements and update or create SOPs to operationalize processes to meet regulations.nIdentifies opportunities to streamline documents, content, volume of documents, automate, error proofnWork cross functionally among projects and departments as needs arisenREQUIRED EXPERIENCE, EDUCATION AND SKILLSnExcellent written and verbal communication skills – detailed, user-friendly, and succinct writingnBreadth of experience in retail operations or customer service, preferably in a regulated industry. Must be able to understand process or regulatory changes, then translate them into actional instructions and requirements in SOPs or training materialsnQuick learner – grasps essence quickly and uses information learned to apply elsewherenExperience writing Standard Operating Procedures (SOPs) and/or training materialsnDeals well with ambiguity and gray areas – must be a self-starternUnderstands the large-scale ideas but can see the details when information doesn’t make sense or is inconsistentnWork with individuals who are more senior, striking a balance of driving for results but understanding when competing priorities existnHighly flexible and adaptable – working in a fast-paced start-up involves daily shifting priorities; able to go with the flow and adjust to changing needs quicklynAbility to handle multiple high-priority itemsnTravel requirednStrong attention to detailnPreferred experience in working in a company or industry with a formalized change control and document management process, including reading and assessing regulatory requirements and guidelinesnSelf-Starter: Works with balance of speed and accuracy, quickly moves through assignments and requests new projects, provides proactive updates on document status, issues, and plans to resolve issuesnEEO EmployernApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at firstname.lastname@example.org or 844-463-6178.nVEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.