OctaPharma Plasma Sr. Processing Technician in Charlotte, North Carolina
Sr. Processing Technician
If you are interested in an exciting career in the biopharmaceutical or medical field you’ve come to the right place. At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally
rewarding. Whether you are just beginning your career or you have experience in the medical field, we have many exciting opportunities for you to consider.
The Senior Processing Technician is responsible for the prompt and accurate collection, storage, and shipping of plasma bottles and samples in addition to area accountability and scheduling of area employees. Maintains compliance with SOP, current Good Manufacturing
Procedures (cGMP), and regulatory guidelines.
Additional Responsibilities Include:
Contributes to formulating area schedules to best accommodate production levels and donor arrival patterns.
Acts as person accountable for area operations including break schedules.
Trains and provides leadership to new/existing employees.
Provides positive and effective guidance to Processing Technicians.
Reallocates area resources to alleviate process flow issues to ensure timely storage of collected plasma and minimize the donors’ time in the center.
Ensures prompt and sterile collection of plasma samples using electric heat sealer and centrifuge.
Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.
Ensures samples and bottles are properly organized in large storage freezer in allotted timeframe as well as in the donor management computer software.
Handles tested and untested product as well as plasma with unsuitable test results with properly utilized personal protective equipment.
Prepares units and samples for regular daily and weekly shipments per company policies and strict federal transportation regulations.
Performs all required quality controls and legibly records the results on the appropriate logs and into the donor management computer software.
Reports quality issues and procedural deviations to Quality Assurance and Management.
Greets and builds rapport with donors and directs them to appropriate areas for further processing.
Answers the telephone and any donor inquiries regarding the procedure, payment, and company policies in a prompt, professional manner.
Maintains donor flow while adhering to standard operating procedures.
Remains professional at all times in a fast-paced environment with frequent interruptions.
Ensures all donation information is complete, accurate, and legible after donation.
Follows all OSHA requirements and company personnel policies.
Remains alert for any adverse donor reactions and notify appropriate staff.
Maintains confidentiality with all specific donor issues and record keeping activities.
Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
Cleans and maintains equipment on a daily basis and troubleshoots issues as they arise.
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
Monitors freezer and refrigerator temperatures and immediately informs appropriate personnel if equipment is not functioning properly. Records variance, if applicable.
Conducts daily calibration of equipment according to appropriate SOPs.
Performs other job related tasks as assigned.
A High School diploma or equivalent (GED) is required.
Minimum 12 months experience in laboratory or warehouse environment preferred.
Must possess any licenses or certifications required by the state.
Demonstrated experience of team lead or supervisor capabilities.
Must have completed documentation of training appropriate for duties prior to performing duties independently.
Must possess basic computer knowledge and skills.
Must have strong customer services skills and ability to understand and follow protocol.
Must be able to speak, read, write and understand English. Bilingual skills in Spanish preferred in some locations.
Ability to read and interpret documents such as safety regulations, operating and maintenance instructions and procedure manuals.
Ability to read numbers on screening equipment such as scales, thermometers, graphs, digital vital signs monitor and refractometers.
Ability to perform basic mathematical calculations.
Ability to write and record words and numbers legibly and accurately and review documents for extended periods.
Ability to function effectively in a fast paced environment with frequent interruptions.
Must be highly organized and have attention to detail.
Demonstrate consistency and reliability (good attendance, punctual, apply full effort throughout shift, flexibility with assigned schedule).
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
CPR certification or the ability to obtain certification preferred.
Octapharma Plasma offers competitive compensation and benefits including medical, dental, vision, life insurance, 401(k) and tuition reimbursement.