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Well States Healthcare Records and Appointment Admin - Care Coordinator in Castle Rock, Colorado

As an Care Coordinator you will be responsible for providing administrative support to ensure efficient operation of the company. Under the direct supervision of the Case Manager Supervisor this position provides administrative support for a small, high-growth, 6+ year-old company. Primary duties include: scheduling medical appointments, securing bills from doctor’s offices, data entry, coordinating direct mailings, including monthly billing, and working on special projects. Also, answers non-routine correspondence and assembles highly confidential and sensitive medical information. Supports the internal case management staff of a small company.

Essential Functions

  • Schedules appointments for clients directly with medical providers.

  • Secures billing and records directly from medical providers.

  • Updates hard-copy and electronic filing system for the company. Retrieves information from files when needed.

  • Answers phones for paralegals/case managers and the general company phone lines.

  • Spanish language skills a plus.

Requirements

  • Pleasant Phone Etiquette

  • Task Oriented

  • Reliable

  • Thoroughness

  • Organization

  • Communication Proficiency

  • Flexibility

Required Education and Experience

  • High school diploma.

  • One year of administrative experience.

  • Knowledge of office management systems and procedures

  • Excellent time management skills and ability to multi-task and prioritize work

  • Attention to detail and problem solving skills

  • Excellent written and verbal communication skills

  • Strong organizational, follow up, and planning skills

  • Proficiency in MS Office

Preferred Education and Experience

  • Associate’s degree.

  • Three years of related experience.

Benefits

Full-time

Flexible scheduling within the hours of 7:30 AM and 6:00 PM, Monday-Friday

Professional office environment

$16.00 to 17.50 per hour based on experience

Health, Dental and Vision insurance

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