Our client, a leader in global e-commerce and cloud computing , is seeking a Technical Support Tech III to join their team. As a Technical Support Tech III, you will be part of the Technical Support Department supporting enterprise systems, platforms, and applications . The ideal candidate will have strong troubleshooting skills , proficiency in Linux and SQL , and hands-on experience with AWS environments , which will align successfully in the organization.

Job Title: Technical Support Tech III

Location: Remote – USA

Pay Range: $28 - $30 per hour

What’s the Job?

1. Provide technical support for enterprise systems, platforms, and applications, focusing on troubleshooting and issue resolution.

2. Manage and support a complex product, ensuring ongoing success and performance updates.

3. Utilize logs, dashboards, and alarms to troubleshoot technical issues.

4. Demonstrate proficiency in Linux environments and SQL queries.

5. Work hands-on with AWS applications and environments.

What’s Needed?

1. Relevant Bachelor’s degree or equivalent experience.

2. Minimum of 3 years of technical support experience with a focus on troubleshooting.

3. Experience managing and supporting a complex product.

4. Hands-on experience with Linux environments and SQL.

5. Experience with AWS applications and environments.

What’s in it for me?

1. Competitive hourly pay.

2. Medical/Dental/Vision Insurance.

3. 401k Savings Program.

4. Potential for contract extension or permanent conversion.

5. Work remotely

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.