Randstad IT Business Analyst in Boston, Massachusetts

IT Business Analyst

job details:

  • location:Boston, MA

  • date posted:Wednesday, February 13, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:670823

job description

IT Business Analyst

job summary:

Looking for a Functional Analyst/Business Analyst to help with ongoing business needs.

location: Boston, Massachusetts

job type: Contract

work hours: 8am to 5pm

education: Bachelors


  • Documenting business requirements for a complex, multinational implementation of Salesforce,

  • Coordinating with business stakeholders to discuss and clearly understand and document business needs and functional/technical requirements;

  • providing functional and technical expertise as a part of conversations around the solution;

  • Developing high quality functional design deliverables that clearly articulate the solution;

  • Working with architects, integration leads, and others to ensure the proposed solution is feasable for this Salesforce environment;

  • Performing impact analysis of proposed changes;

  • Transitioning the technical solution design to development team for building the solution;

  • Validating the completed solution from development; demonstrating the completed solution to business for their feedback.


  • Bachelor's degree - in Computer Science or related field preferred, but not required (or equivalent)

  • Graduate degree preferred (or equivalent qualification), but not required

  • 5+ years' experience in software development life cycle

  • 5+ year experience in Salesforce configuration and implementing CRM systems

  • Salesforce Administrator certification plus a second Salesforce cert (preferably Sales Cloud)

  • Preferred, but not a must, Salesforce Administrator certification, as well as certification in at least one of following domains: Sales, Service, or Marketing Cloud.

  • Experience in enterprise-level Salesforce projects using agile software development methodologies throughout the whole life cycle with repeated and demonstrable success

  • Expert level understanding of the Salesforce product suite, including Sales, Service, and Marketing Clouds, as well as the Force.com Platform and Lightning.

  • Experience with Salesforce configuration, including permissioning, object relationships, triggers, workflow, and front-end configuration

  • Experience defining technical design, writing user stories, and providing detailed Salesforce system and functional designs

  • Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, sequence diagrams, etc.

  • Experience in designing and software components and having a strong background in Salesforce functional design & architecture


  • Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.

  • Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams.

  • Experience working with external virtual teams, in a global environment, with the flexibility to work across the various time zones.

  • Understanding of when to use configuration vs customization.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.