UnitedHealth Group Business Operations Coordinator - Boston, MA in Boston, Massachusetts

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Primary Responsibilities:

  • Answers incoming phone calls

  • Assists providers with retrieving charts for completion

  • Retrieves missing documents by calling or going to the discharge location

  • Assembles content of the record according to departmental policy

  • Analyzes discharged Inpatient / Day Surgery accounts according to departmental policy

  • Tags every deficient item with properly colored tag and enters deficiencies into Meditech for each physician who needs to complete a portion of the record

  • Accurately reanalyzes charts as directed by the deficiency slip, removing color tags where needed information or signatures have been supplies

  • Attends all required department - specific education and training programs and can describe his / her responsibilities related to department safety and specific job ‑ related hazards

  • Demonstrates respect and regard for the dignity of patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment

  • Attends all mandatory education programs and can describe his / her responsibilities related to general safety and regulatory compliance

  • Attends all required department - specific education and training programs and can describe his / her responsibilities related to department safety and specific job ‑ related hazards

  • Demonstrates proper body mechanics in all functions

  • Wears proper identification while on duty

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 1+ years of experience in a healthcare or related position

Soft Skill:

  • Highly professional demeanor

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do yourlife’s best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, UHG, business operations coordinator, medical records, physician support, Boston