Trinity Health Patient Access Partner I in Berwyn, Illinois
Reporting to the Supervisor of the Telecommunications Department and under direct supervision answers and directs incoming and outgoing calls, operator lines, and emergency lines. Provides answering services and provides paging services for physicians and hospital personnel. Monitors the alarm systems and provides updates to on-call schedules for various physicians and departments.
The ability to learn switchboard skills.
Proficient typing skills.
Completion of a High School Diploma or its equivalent.
The mental/visual/auditory ability to quickly respond to callers and to attend to video screens, panic and fire alarms panels, monitors and small figures.
Interpersonal skills necessary to interact effectively with all department employees and all levels of hospital personnel and to communicate courteously with all types of callers. Is able to tactfully and effectively handle complaints when called upon.
Job Number: 00118625
Location: Berwyn, IL
Organization Name: Loyola University Medical Center
Facility: LUHS-MacNeal Hospital
Employment Type: Part time
Shift: Evening Shift