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Dell Technical Content Developer 4 (DITA, XMetal) in Bengaluru, India

Technical Content Developer 4

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Job Description

  • Responsible for developing and delivering accurate and timely documentation.

  • Represents the organization on project teams and may perform technical project leadership roles, while fostering teamwork and collaboration within and across work groups.

  • Works with Agile teams to scope out and plan for the documentation requirements for new projects.

  • Works with engineers and QA in an Agile team to retrieve, organize, analyze and synthesize complex subject matter and transform it into easy-to-understand information for specific audiences.

  • Employs various authoring and desktop publishing software tools to produce finished products that include printed or electronic publications.

  • Contributes to the development and achievement of organizational goals and objectives.

  • Works with other team members to understand the publishing requirements in a DITA-based authoring environment and project schedules.

  • Familiarity with compute, storage, network, management or virtualization in data center solutions.

  • Strong analytical, organizational, and project management skills.

  • Experience with development methodologies (Agile preferred).

  • 10-14 years industry and writing experience is required.

  • Experience with structured authoring (DITA )

  • Experience working with project management tools such as Rally, JIRA, or Collabnet

  • Able to work independently and within a team.

  • Experience or familiarity with Open Source

Work ethic:

  • Enthusiasm for work, and for the product, the technology, and the tools. A positive attitude - not ‘just a job’ attitude.

  • A team player who can develop strong relationships within engineering and technical writing teams.

  • Enjoys working within teams (both local and remote) but can also work independently.

  • Willing to help out with other projects as needed.

  • Anticipates issues and addresses them proactively.

Work style:

  • Strong communication and interpersonal skills.

  • Fast learner who can come up to speed quickly.

  • Self-starter who is not afraid to ask questions.

  • Flexible. Can cope with change and proceed without having all the answers.

  • Effective communicator – with manager, with engineers, with other writers.

  • Able to balance multiple projects simultaneously in a fast-paced, rapidly changing start-up environment.

Required Skills:-

  • DITA authoring (SDL LiveContent)

  • Eclipse Help

  • xMetal

  • Visio

  • Rally, Collabnet, or JIRA


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can drive the continuous improvement of our software quality standards, this is your opportunity to develop with Dell.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .