The University of Maryland, Baltimore School of Nursing is seeking a Community Outreach Worker I (Contractual). Reporting to the Community Outreach Worker Supervisor and/or theirdesigneeaffiliated with the University of Maryland School of Nursing, the Community Outreach Worker (COW)is responsible forhelping patients/clients navigate and access services. The COW will refer the patients/clients as needed to other members of the West Baltimore RICH Collaborative team for follow up with social and economic issues and increase awareness and need for health prevention related to hypertension and social isolation. This position alsoparticipatesin outreach and health screening activities organized by the West Baltimore RICH Collaborative. Community outreach workers may be assigned to RICH partners sites and work with a site coordinator under a Professional Services Agreement between partner site and UMSON as a leased employee. Contactsand interactions vary and may involve multiple constituencies such as direct interaction with the West Baltimore RICH executive management, community organizers, thegeneral public, patients, physicians, colleagues, assigned staff, vendors, contractors and consultants for the purpose ofprovidingand exchanging information. _Essential Functions_: * Establishes a supportive relationship with patients/clients and their families to encourage their active engagement in their health care. * Assistswith scheduling appointments as needed and makes home visits whenappropriate, resources are available and as directed by the supervisor. * Collaborates with care team or the community-based organization team to help clients understand care plans and self-care management goals while trying to reduce cultural and socio-economic barriers between patients, families and health care entities, and community-based organizations. * Providestimelycommunication to the Community Outreach Supervisor and/or field sitedesigneeto report patient/client issues to ensure coordination of care andappropriate referralsto other members of the care team. * Conducts eligibility determination, enrollment, and follow-up with uninsured patients.Assistspatients with completing applications and registration forms. * Participates in focused outreach and community health screenings and promotes services and programs within the West Baltimore RICH Collaborative. * Community Outreach Workers will be expected to engage in community-based events which occasionally occur in the evening hours and on Saturdays. * Provides referrals for community services asappropriateand in consultation with the care team. * Providesaccurateandtimelydocumentation and reports in compliance withUMB(University of Maryland, Baltimore) partner site and West Baltimore RICH Collaborative policies and procedures. * Assistspatients in securing transportation to appointments. * COWs are prohibited from transporting patients. * Other duties as assigned. If accommodations are needed for a disability, please contact Staffing & Career Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST.  Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258. UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. _Qualifications_ Education: *High School Diploma *Experience:Previous job experience in health care or social services REQUIRED KNOWLEDGE/SKILLS/ABILITIES Knowledge of the UMB, West Baltimore RICH Collaborative and practice-site operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate the West Baltimore RICH Collaborative vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfullyaccomplishcenter/organizational goals andobjectives. Ability to multi-task, prioritize and delegate asappropriate. Strong analytical, problem solving and interpersonal skills. Ability toidentify, develop and implement short/long-term strategic goals andobjectives. Ability to develop andmaintaincustomer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to advocate for patients/clients. Physical Demands Must have the use of sensory skills to effectively communicate and interact with other employees and the public. Ability to effectively use andoperateoffice related equipment, such as, but not limited to personal computer, calculator, copier, and fax machine. Ability to lift, carry, push or pull heavy objects upwards of75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is typically performed in an office setting or a variety of environments and conditions including work from home, confined spaces, indoor/outdoor, and other circumstances that include increased physical risk and exposure to adverse environmental conditions. Traveling isrequired. *Job: CI Exempt or Non-Exempt Staff *Organization: School of Nursing - Strategic Partnerships & Initiatives *Title: *Community Outreach Worker I-West Baltimore RICH Location: null Requisition ID: 230000ME