Schwan's Company Customer Service Rep Drive Your Own Car Baldwin Park, CA in Baldwin Park, California
At Schwan’s Company, we are driven to bring our customers delicious foods and reliable services. That's how we grew from a "one-man-and-a-truck" delivery business in rural Minnesota to a multibillion-dollar private company with thousands of team members nationwide. Our commitment to delicious foods shows in all we do, from careful ingredient selection and quality food making to delivering a great experience wherever you shop and eat.
The foods we make reach customers in many ways. We deliver directly to our customer's homes through our popular food-delivery business, offer well-known retail brands such as Red Baron®, Freschetta®, and Tony's® pizzas, Pagoda® snacks and appetizers, and Mrs. Smith's® and Edwards® desserts, and bring innovative food solutions to our customers in the food-service industry. To learn more, visit us at http://www.schwanscompany.com.
The Customer Sales Representative (PreSell) sells Schwan's products to retail stores in assigned regions at the store level and performs various in-store activities to ultimately drive incremental sales. The incumbent is further responsible for delivering against designated revenue/volume targets and driving superior in-store execution.
Sells company products based on store plan-o-grams and achieves national customer standards on in-store execution.
Maximizes in-store opportunities through incremental sales activity and increases product display space in retail stores.
Establishes and maintains positive relationships with store level personnel. Effectively handles and resolves any customer complaints.
Collaborates with assigned customers during upcoming promotions and utilizes opportunities at the POS to stimulate sales.
Records preorder sales for delivery and ensures national customer standards on deliveries.
Stocks and maintains products on store shelves.
Maintains product displays monitors product codes and ensures retail price tags are properly displayed.
Achieves annual KPI metrics for the DSD Retail Sales organization.
Maintains compliance with Company safety regulations policies and procedures- including reporting and record keeping.
Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct.
Education: High school diploma or equivalent
Years of Related Experience: One or more years of related experience
Knowledge/Skills/Abilities: Must possess valid driver's license and a mobile device with voice and text capabilities; Must be willing and able to work weekends and overnight hours as needed; Ability to operate and maintain company equipment including handhelds computers etc; Basic math and language skills; Effective oral and written communication skills; In certain geographical locations second languages may be preferred .
The employing subsidiaries of Schwan’s Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class.
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