IBM Product Analyst in AUSTIN, Texas
Your Role and Responsibilities
Product Analysts at IBM Cloud Brokerage Services are responsible for understanding, documenting and defining business problems, eliciting end user needs and product requirements; including business rules. Instrumental in the release planning and administration process, you will focus on developing offerings in the multi-cloud management space providing a single pane of glass for enterprise customers to purchase and manage multiple environments in public and private clouds.
As a Product Analyst, you will use your experience facilitating productive meetings with subject matter experts to formulate business strategies and requirements and translate business needs into actionable functional requirements for IBM Cloud Brokerage products that power Hybrid Cloud solutions for enterprises, on a platform that integrates public and private cloud services.
In this role you will…
Develop detailed requirements, features, user interface mock ups, storyboards, use cases, wireframes, or other artifacts required to ensure a successful and quality product
Assist in beta and pilot programs with early-stage products and samples
Create and Support Demo scenarios, Demo scripts, etc.
Support Sales in new customer acquisition
Create functional requirements and use cases for "IBM Cloud Brokerage"
Conduct walk-throughs and signoffs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs
Create a complete picture of workflows and technical requirements fulfilled by existing and proposed software
Perform review of test cases, user acceptance testing, develop demo scenarios, perform demos of the product functionality
You can conceptualize complex business requirements and effectively communicate them. It’s in your DNA to identify and document business processes and system requirements to produce functional and technical specifications, and jump at the chance to share your findings to make those around you better at what they do.
You recognize complex problems related to functional objectives quickly, analyze situations and implement solutions to fix them. We believe you are a good fit for this role if you:
Possess strong analytical skills and a high degree of intellectual curiosity
Are an energetic, hands-on individual with a strong bias for action, commit yourself fully to stretch goals, and are receptive to ongoing coaching and development
Can synthesize complex data into meaningful information as business workflows and deliverables
Do not shy away from having sometimes difficult conversations to drive customer requirements
Who You’ll Work With
You’ll have the opportunity to work with dynamic and independent team within product management, engineering, customer support, sales and marketing organizations to extend current product features, usability, documentation and related items. We come to work thrilled knowing it will never be the same day twice. This variety enables us to be innovative convergent thinkers who juggle competing requirements with agility.
What is the Cloud Brokerage Services Group?
Delivered as a “as-a-Service” (including software and managed services), IBM Cloud Brokerage Services enables clients to adopt a new hybrid IT and multi-sourced operating model by ‘brokering’ personalized cloud services from multiple providers throughout hybrid clouds using a single dashboard. In short, our group builds custom solutions to bridge the gap between current and potential customers’ business / technical needs and functionalities of current Cloud Brokerage products.… and we’re hiring. Join us.
#PaaS @IBMCloud #SDLC #API #ICD @IBMCTS #XaaS #JIRA #SCRUM #prd #ServiceNow @caffeinateadam #IBMToday #CICD #microservices #sso #Kubernetes #SaaS #IBMCTS_IIB #AWS
Required Professional and Technical Expertise
5+ years of experience in software and Agile-based PRODUCT development
Ability to conduct market research
Solid understanding of Application Life cycle management /Deployment Life cycle
Familiarity with cloud-based development, message-oriented development, n-tier applications, REST APIs, Open Service Broker API
Familiarity with public clouds such as AWS, Azure, Softlayer or similar systems
Familiarity with ITSM tools such as ServiceNow, ICD or similar tools
Preferred Professional and Technical Expertise
Critical thinking skills to recommend original and productive ideas
Attention to big picture and detail is imperative
Results oriented: structured and organized as an individual with execution as a key orientation for driving results.
Comfortable working under pressure with real deadlines.
Ability to work in and manage ambiguity
Familiarity with the B2C or B2B commerce or order management system experience
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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