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IBM Cisco Unified Compute Systems- Global Subject Matter Expert in Austin, Texas


The Global Subject Matter Expert for Cisco Unified Compute Systems (UCS) requires advanced knowledge of UCS Hardware, UCS Manager and optionally Intersight. You will need hands-on experience with Cisco UCS Compute, Networking and Storage of at least three years. This includes management of LAN and SAN connectivity, implementing role-based access control and configuration and maintaining of service profiles. In short, you will serve as a UCS subject matter expert.

Preferred work location: North America (required)

Your Role and Responsibilities

The Global Cisco UCS SME will work as an escalation point for the global UCS Center of Excellence. They

will work with teams to design and build new implementations of Compute as a Service. They will lead global teams, helping in critical situations, up-skilling, and designing processes to support implementations. This position should have a board level understanding of various operating systems, especially in open source.


  • Have excellent problem solving, decision-making and continuous improvement skills and mindset.

  • Ability to translate disparate business strategies into comprehensive, pragmatic technology strategies and execution plans (roadmaps) to satisfy business strategy.

  • Ability to design and deliver solutions that factor in system performance, usability, quality, cross-system interdependencies, scalability while accounting for development and maintenance costs.

  • Strong communication skills (written / verbal) with varied audiences including good interpersonal skills.

  • Experience modeling as-is and to-be architectures based on business requirements.

  • Must be a self-starter, strong leader, and have the ability to work independently with no supervision.

  • Basic knowledge in Agile methodologies.

  • Fluent in English language.

Required Professional and Technical Expertise

  • Experience with both physical and virtual (UCS/VMware/RHEV/RHV) infrastructure.

  • Ability to analyze and troubleshoot issues within the UCS implementation.

  • Evaluate the data center solution design and design process in regard to contemporary data center challenges, data center solution architecture, and components.

  • Configure and manage Cisco UCS servers using unified I/O networking for LAN and SAN connectivity.

  • Assess the requirements and performance characteristics of the data center computing solutions.

  • Employ design steps to size the Cisco UCS solution for given data center requirements.

  • Evaluate and design Cisco UCS solution LAN, SAN, and virtual access layer connectivity.

  • Recognize and design Cisco UCS solution server deployment.

  • Experience with Cisco UCS Fabric Interconnects and Fabric Extenders.

Preferred Professional and Technical Expertise

  • Experience implementing and managing an enterprise-wide virtual infrastructure using ESXi is a plus.

  • Experience with VMware tools (e.g., vRA/vRO Site Recovery Manager) is a plus.

  • Expert level Red Hat skills supporting enterprise level environments.

  • Cloud based training /certification.

  • Experience explaining difficult concepts to decision makers to help shape technology strategy.

  • Participate in technical architecture discussions to determine the most-appropriate scalable model

  • Champion the appropriate use of technology and provide leadership in balancing technical elegance with functional requirements and practical benefits, as we implement and integrate technologies.

  • Provide coordination across technical teams to encourage application of standards and adherence to standards-based methodologies.

  • Keep current with industry technologies and trends

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

Must be located in North America- Open to remote workers

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.