Informa Digital Director in Amsterdam, Netherlands
Department:GE Advance - Central
We’re the world’s largest events and exhibitions organiser, working across more than 30 countries and serving dozens of specialist professional communities. Come join us!
Increasingly B2B buyers are doing business online. Advance helps them to find the right supplier and make informed purchasing decisions. To enable this, we run a global portfolio of online media, marketing services, directories, data & intelligence products, spread across a broad range of industries and regions. We are part of Informa Global Exhibitions, a world-leading B2B event organiser and information company.
We’ve built a profitable digital business in Amsterdam, integrated to our global exhibition business in the Pharmaceutical and Food Ingredients markets. The most significant developments have taken what we do at live events and replicated them online. Our directory, for example, is a place where the key action of our exhibitions “matching buyers to sellers”, can be carried out all year-round. Our show apps also replace many of the functions of the former show-guides with the addition of live content feeds and ability to book meetings.
The Digital Director is responsible for managing the digital- team, -operations and the -commercial activities across the Food and Pharma ingredients exhibition portfolio.
Manage day to day operations for cphionline.com, ingredientsnetwork.com, the event mobile apps, supplier finder and other associated digital products and services in the food and pharma portfolio.
Take the lead in improving digital operations and customer experience.
Develop insight into customers’ needs in Food & Pharma working with colleagues and community
Identify and assess new products and value propositions appropriate for our customers
Set three-year strategy for the digital business, in close collaboration with all internal stakeholders
Deliver that strategy while delivering profitable revenue to budget
Lead and develop a multi-functional team that includes product / project management, sales, marketing and customer fulfilment
Develop that team’s skill and careers as you build the business
Work closely with exhibitions senior team and other sales, marketing and technology leaders both in Amsterdam and globally to deliver on strategy.
Operate as an advocate for digital products and Advance within Informa Exhibitions.
Work with sales leaders to set commissions and incentives to deliver digital revenue targets
Responsible for commercial result and P&L. Review and revise budgets on a quarterly basis
Six to nine years’ experience of running a business unit / product portfolio
P&L responsibility of appropriate size and evidence of growth
Experience of setting, revising and delivering budgets
Led and managed multi-functional teams within a matrix-environment
Digital experience in either a media and/or exhibition company
Track record of launching and operationally managing digital information products
Experience of running product-, marketing- or sales- teams
Terms of appointment
The job is based in our Amsterdam office
Some travel, to Asia and within Europe, will be essential
Reporting into the VP Advance Health & Nutrition
Dotted reporting lines into Group Director Pharma & Group Director Food
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