Robert Half International Collections Specialist in Alpharetta, Georgia


  • Collections Responsibilities to include: phone and email contact to collect due invoices from 30-150 days past due range for Software Escrow Services and Assurance Services. Email and mail invoices to corresponding customers. Respond to calls and email requests from customers: related to invoices, agreements and other account inquiries. Work closely with the Customer Success Team, Sales Dept.

and Operations Departments in both the Atlanta and San Francisco offices, to respond to and resolve customer inquiries and requests.

  • Submit invoices via Web Portals and work with clients to get updated Purchase Order details and payment process details from assigned clients.

  • Make a minimum of 40 calls per day to customers on assigned portfolio. Use emails in addition to calls to make contact and resolve due invoices.

  • Ability to communicate effectively with customers and internal departments and handle escalations with clients related to outstanding invoices.

  • Billing and A/R Responsibilities: Process payments received via Wires/ACH, Checks and Credit Card for both Escrow and Assurance portfolios. Handle invoicing for Assurance portfolio using QuickBooks. Manage manual billing requests for special projects or urgent requests.


Credit - Collections

Robert Half Finance & Accounting, the world's leader in specialized financial staffing, provides exciting full-time opportunities in the areas of accounting, bookkeeping, finance, audit, taxation and more. We pioneered the professional staffing industry, and we've been successfully matching professionals with employers since 1948. Our proven proprietary processes, along with our relationships in 325 locations worldwide, allow us to provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on FortuneĀ® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

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Salary: $40000 - 45000/year

Location: Alpharetta, GA

Date Posted: February 13, 2019

Employment Type: Permanent

Job Reference: 00900-0010849283

Staffing Area: Full-Time Accounting & Finance